Where can I get a copy of my invoice after departure?
You can get a copy of the invoice in your booking confirmation mail and if you wish to have a hard copy then please contact our Office who’ll further assist you with a printed copy.
What do I do, if I lost or forgot something in my room?
If you lost or forgot your belongings in the room/hotel premises/ Vehicle then our Guest Relations Department will be available at 9836588832 to help you out.
Is there any special facilities provided to corporate guests?
We offer Heavy discounts on Corporate MICE movements and also plan the Events and other requisites.
Do You have your own properties in any of this locations?
Yes. We have our own hotels at Gangtok, Pelling and Jaldapara. We are also acquiring new hotels soon at different locations in Bhutan.
For our owsn property details visit wwww.themystichotels.com
Do you arrange hotels of guest Choice?
Yes we are in tie ups with more than 400 hotels in that area which ranges from 2* Category to 5* Deluxe. Infact we being a B2B Wholeseller we have the best rates of the hotels with pre purchased inventories even on black out dates).
Yes we do arrange vehicles for all our guests for their pick up, transfers and sightseeings, we have our own fleet of 30 Vehicles.
Do You Arrange for Jeep Safaris and Elephant safaris?
Yes we do give full assistance for Booking Jeep and Elephant Safari, however as government norms the traveller has to be present personally at Forest Counters with original ID proof to get Jeep / Elephant safari
